23 Mar
The room lighting in the computer lab was not suitable for lecture capture. The lights were the latest specification that are designed for computer room. They send the light straight down and not sideways to reduce screen reflections. The result is that their is little light directed at the presenters face. This was made more […]
Posted in Technical Issues by: e-Learning Unit
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12 Jan
Another advantage of having Echo360 on it’s own Vlan is that we can remove the encryption between the servers and the capture appliances to speed up the media processing.
In ESS, Configuration, System Settings, Intake Settings, FTP Protocol = SFTP w/o Encryption. (EchoSystem Server v. 2.4.5.12854)
Posted in Technical Issues by: Clive Teed
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09 Jan
We have experienced an issue with capturing Embedded Videos played via YouTube. They appear choppy or do not capture at all (Current version 2.4.5.12854).
Echo’s Response:
XGA/EVGA screen capturing is a much more specialized feature than ordinary composite video. Because of the substantially higher bandwidth required to process PC display signals (they are many times more bulky […]
Posted in Technical Issues by: Clive Teed
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09 Jan
We have found that using a wireless AV sender to transfer the video signal from the camera to the capture appliance was subject to interferance from mobile phones and other electronic devices. Using a normal composite video cable solved this issue.
Posted in Technical Issues by: Clive Teed
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09 Jan
Each Echo 360 capture appliance needs to have bidirectional communication with the server so that scheduling and recording transfers can take place. The way our network is configured meant that we had to install all the appliances and servers on their own vlan.
A couple of the appliances are installed off campus/remote locations and these meant we […]
Posted in Technical Issues by: John Tutchings
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