Login problems

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How to login to CUOnline Moodle (movie - 10 min)

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Forgotten/Change your password?

Staff and Students:- http://wwwm.coventry.ac.uk/itservices/Pages/PasswordInformation.aspx

Guests:-  Contact the Flying Squad

Online enrolment
This is where you can enrol online if you have your student ID number 
https://webapp.services.coventry.ac.uk/Apps/Student/0/ApplicantSignIn.html

Problems accessing CUOnline via the Student Portal from off-campus?
Try entering coventry\ before your username. (e.g. coventry\username)
or
Try entering @coventry.ac.uk after your username (e.g. username@coventry.ac.uk)

https://students.coventry.ac.uk

Normal login

Students and staff should login via the Student Portal (https://students.coventry.ac.uk) and then click on the My Modules/Courses link located at the top right of the page.

Direct login

If you experience problems logging in to the Student Portal you can login directly with your university username and password at:- http://moodle.coventry.ac.uk

Problems with pop-up blockers, virus checkers, Java or Firewalls?
Try using a Remote Desktop Connection

Remote Desktop for Windows
Remote Desktop for Macs

Still got a login problem?
Contact the ITS Helpdesk

Browser problems

Java Runtime Environment installation
Please visit the Sun website to download the latest version. If, while troubleshooting, you are having difficulty removing older versions of the JRE please visit Sun’s support site.

Enable Javascript
Javascript is enabled by default on most browsers.  However, if you wish to make sure that Javascript is enabled these websites show you how. Firefox, Internet Explorer, Safari

Enable third party cookies
Third party cookies are allowed by default most browsers.  If you experience problems check your browser settings to make sure you allow third party cookies. Firefox, Internet Explorer , Safari

Pop-up blockers
If you need to disable pop-up blockers follow these instructions  Firefox Internet Explorer Safari

Third Party Plug-ins
Some content within courses may require the installation of third party plug-ins such as Adobe Flash, Windows Media Player, Realplayer, and many others. In each case there should be a notification and link informing you that you need to install a new plug-in. Be careful that you only install trusted plug-ins that are necessary for the course content. Malicious plug-ins can be dangerous to your computer.